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Blue Yonder Professonal Service Consultant - JDA Software Consultant
Blue Yonder PMM Solution Architect - JDA PMM Solution Architect
PEN128
SUMMARY:
Retail Consultant with expertise in Merchandise Management Systems (20 years+ - JDA PMM (7 years), Oracle RMS, SAP, Microsoft Dynamics, MS Navsion). Has worked on Integrations of WMS systems with MMS systems, including JDA PMM. Wrote the JDA PMM integration guide. Has extensive experience of Business/Systems Analysis, design and implementation across many sectors utilising Waterfall or Agile. I am able to quickly understand complex business processes and can effectively manage stakeholders, deliverables, deadlines, goals, schedules and budgetary targets in stressful situations. I have strong communication skills both written and verbal. I have excellent skills in requirements gathering. I am able to explain complex technical issues to non-technical people at all levels. Whilst I am an effective team member, I am also capable of leading a team and equally comfortable working independently using my own initiative. A highly experienced hands-on Senior Business Analyst, Data Analyst, Integration specialist responsible for the implementation and modification of Retail ERP Merchandise Systems. I have also worked on Ecommerce (single/multi channels & multi-lingual, B2B/B2C), EPOS, WMS, Jira, SOA/ESB, MIS Reporting (Business Objects, MS Power BI, SSRS, Crystal Reports) and Partner/Affiliate integration projects utilising combinations of Waterfall, Agile, SDLC, UML and Process flows.
Roles performed
Project Manager, Business Analyst, Systems Analyst, Integration Analyst, Solution Architect, Data Analyst, Oracle PL/SQL developer.
Career to Date:
|
Sep 2021 – Sep 2022 |
Integration/Business Analyst |
Key responsibilities included: -
Integration of legacy ERP systems (Mercatus, PLM & Styleman) to Oracle RMS v22
Identification of required Oracle Data load requirements
Identification of source systems and the data availability
Conducting requirements gathering workshops with key business/technical users
Definition of the data extract processes from the existing ERP systems
Definition/Creation of the Data transformation ETL to Oracle format
Identification of data flows to ancillary systems (WMS, Ecom, EPOS)
Production of Business/Technical requirements documentation
Acting as Key contact between Business and IT Teams
Production of Integration specifications
Assisting Test teams with the production/execution of Test Plans
|
Jan 2021 – Aug 2021 |
Senior Business Analyst / Solution Architect: Sweaty Betty |
Key responsibilities included: -
Creation & upkeep of the Systems Architecture Diagrams
Creation & upkeep of the Systems Integrations Library
Creation of Level 0, 1, 2 & 3 business process maps
Acting as Key contact between Business and IT Teams
Conducting requirements gathering workshops with key business/technical users
Production of Business/Technical requirements documentation
Production of Integration specifications
Developing and delivering integration solutions
Assisting Test teams with the production/execution of Test Plans
|
June 2019 – Dec 2021 |
Solution Architect / Business Analyst |
Key responsibilities included: -
|
June 2018 – Feb 2019 |
Project Manager / Senior Business Analyst |
As Project Manager/Business Analyst I was responsible for the specification and delivery of the Product Management enhancement to the MS Navision 2015. I was responsible for capturing functional/integration requirements from within the business/technical teams and designing and delivering the solution.
Key responsibilities included: -
Documenting Business Processes As-Is/To-Be
Business Process Mapping
Conducting requirements gathering interviews with key business users
Production of Business/Technical requirements documentation
Production of Integration specifications
Acting as Key contact between Business and IT Teams
Developing and delivering integration solutions
Assisting Test teams with the production/execution of Test Plans
|
June 2017 – May 2018 |
Retail Consultant / Integration Analyst: JDA Software Group INC |
Client: - International chain of fashion retail clothing stores. Düsseldorf, Germany
Specialising in JDA’s ERP Merchandise Management System – PMM (ODBMS)
As Business/Integration Analyst I was working on the JDA PMM and ancillary systems. I was responsible for capturing functional/integration requirements from within the business/technical teams and designing and delivering the solution throughout the discovery phase.
Key responsibilities included: -
Documenting Business Processes As-Is/To-Be
Business Process Mapping
Conducting requirements gathering interviews with key business/technical users
Production of Business/Technical requirements documentation
Production of Integration specifications
Developing and delivering integration solutions
Assisting Test teams with the production/execution of Test Plans
|
Dec 2016 – April 2017 |
Application consultant |
As Business/Integration Analyst I was working on the JDA PMM and ancillary systems. I was responsible for capturing functionality enhancement requirements from within the business/technical teams and designing, developing & delivering the final solution.
Key responsibilities included: -
Documenting Business Processes As-Is/To-Be
Conducting requirements gathering interviews with key business/technical users
Production of Business/technical requirements documentation
Acting as Key contact between Business and IT Teams
Developing and delivering solutions
Assisting Test teams with the production/execution of Test Plans
|
May 2016 – Nov 2016 |
Senior Business Analyst |
As Business Analyst, I was working on the central ERP and ancillary systems, I was responsible for capturing functionality enhancement requirements from within the business teams and progressing these for approval.
Key responsibilities included: -
Documenting Business processes As-Is/To-Be
Business Process Mapping
Facilitation of requirements workshops
Conducting requirements gathering interviews with key business users
Production of Business Requirements Documentation
Acting as Key contact between Business and IT Teams
Production of Test Plans
|
Oct 2015 – Apr 2016 |
Process Consultant |
Client: (online retailer of cycle, run, swim and triathlon products)
Contracted by Searchlight as Senior Business Analyst on the Wiggle Capability Upgrade Programme with specific responsibilities for: -
Provision of analytical support to the Strategic & Operational Planning processes
Assisting the Business Architect with identification of key business changes
Ensuring that the business requirements are complete and cover the overall business design
Definition of the business KPI’s for each process to ensure the benefits case is delivered
Working closely with the Business Architect, Enterprise Architect, Integration Lead and Solution Architects to ensure that the proposed solution is fit for purpose
Documenting both Functional & non-Functional Specifications
Creation of Level 0, 1, 2 & 3 process maps
Definition of Business Test Scenarios - Use Cases
Participation in user acceptance testing from a business perspective, define the tests required and the success criteria
Acting as Key contact between Business and IT Teams
|
Aug 2015 to Sept 2015 |
Ecommerce Analyst |
Client: (electrical components)
Contracted by Sceneric for a consultancy role on a Hybris eCommerce implementation. As the Senior Business Analyst, I was responsible for managing scope, requirements elicitation and stakeholder management.
Key responsibilities included: -
Documenting Business processes As-Is/To-Be
Business Process Mapping
Facilitation of requirements workshops
Conducted requirements gathering interviews with key business users
Production of Business Requirements Documentation
Production of Test Plans
|
Mar 2015 to Aug 2015 |
|
WMS Ecommerce fulfilment enhancement
The project involved increasing the ecommerce packing stations from 20 to an additional 70 parallel packing stations to meet business expectations. This was achieved by sourcing a new sorter whilst integrating the existing IHF (In House Fulfilment) software in parallel mode.
Wholesale fulfilment enhancement
The project brief was to analyse the overall operation of the Wholesale Department, systems usage, order placement, tracking and fulfilment and MIS requirements with the objective of supporting projected growth targets. This was achieved by facilitating workshops conducting interviews with SME’s. The outputs from these allowed both as-is and to-be process flows and a modelled systems solution.
|
Jan 2014 to Dec 2014 |
Agile Ecommerce Business Analyst |
As an Agile Business Analyst on the ecommerce re-platforming project, I was part of the team responsible for authoring use cases, user stories, acceptance criteria, business rules and non-functional requirements which integrated the existing platform to the new platform. The implementation utilised an ESB architecture using CRUD services. I was responsible for specifying the functional requirements of the services running on the ESB in close consultation with the Solution Architect. In Release terms: -
Integration of static data content from the legacy platform to the new platform
Integration of dynamic data from the legacy platform to the new platform
Integration of static data content from satellite systems to the legacy platform
Integration of XML-Adapter (XML-API) to both new and legacy platforms
Additionally, I was the lead Business Analyst integrating Flight Centre Australia onto the new ESB to provide the ability to retrieve bookings directly from the Central Booking system and subsequently store the data within the internal document systems.
|
Oct 2012 to Nov 2013 |
Senior Business/Data Analyst |
As Analyst/Developer/Architect I was responsible for the design and build of the Trading Partner Module. The Trading Partner Module is a fully configurable XML data conduit providing clients with the ability to quickly create interface files for EPOS, Concessions, Franchisees, Host Stores and other strategic systems that require data from the main Merchandise Management System. The Trading Partner Module eliminated the need for costly bespoke peer-to-peer interfaces. This was achieved by transforming CRUD data transactions into an XML document using a schema agreed with the Biztalk team.
In conjunction with the above, I was responsible for developing key Stock, Sales & Inventory reports using Business Objects.
|
Nov 2005 to Aug 2012 |
Senior Business/Integration Analyst |
I performed several different roles within Aurora, each dependent on the type of project or deliverable. Typically, these fall into one of the following categories: Business Analyst, Business Process Analyst, Integration Analyst, Solution Architect, Oracle Developer and problem solver.
Project focus was primarily been around delivering Multi Channel Ecommerce integration solutions. During this time, I delivered Ecommerce website integrations /implementations /upgrades and enhancements for Oasis, Coast, Karen Millen, Warehouse & Bastyan Websites. Additional Ecommerce integrations have been implemented with Host stores, including Selfridges, Debenhams, JLP & HOF. The last 12 months has been focussed on delivering Ecommerce Affiliate integration from the current MMS solution. Ecommerce Affiliates successfully (concurrent implementation) integrated during this period include Google, Ebay, Affilinet, Baynote, BazaarVoice, e-Dialogue, Linkshare, SLI Systems, Zanox, Boozt, Link Synergy & Wiki Affiliate Window. Deliverable methodologies utilised were either Agile or Waterfall, dependent on the deliverable. Additionally, I provided support to the Business Objects MIS team for data sources and where appropriate providing database functions/procedures to streamline the reporting process.
My last role involved analysing the end-to-end processes for Website Orders (Order placed > Customer Receipt). The objective of the review was to improve the Customer shopping experience by identifying and making recommendations for system processes (data flow) changes; in conjunction categorising and analysing logged Website CRM incidents utilising RightNow CX – customer experience software suite.
|
Aug 2005 to Nov 2005 |
Project Manager |
Client: (UK Supermarket chain)
As Project Manager I was responsible for the Implementation/Modification/Testing of the StorePerform Workbench software and Change Management - Phase 1 at Tesco.
Responsibilities included Organisation and Facilitation of requirements gathering workshops, Management of the Documentation for 'as-is' and 'to-be' Business processes, Management of Functional Specification Deliverables, Management of Deliverables into the client environment, Management of UAT, Management of Test Plans/scripts, Production of Weekly Status reports, Issue & Risk Identification/Management.
|
Jan 2005 to Aug 2005 |
Project Manager/Business Analyst |
Client: (UK Retailer)
As Project Manager I was responsible for the Implementation/Modification/Testing of the K3 Navision Software and Change Management - Phase 2 at Carpetright.
Responsibilities included Management of Phase2 (Analysis & Design, Development and Implementation), Organisation and Facilitation of requirements gathering workshops, Management of the Documentation for 'as-is' and 'to-be' Business processes, Management of Functional Specification Deliverables, Management of Deliverables into the client environment, Management of UAT, Management of Test Plans/scripts, Issue Management and resolution, Managed Integration of SAP with K3 Navision, Production of Weekly Status reports.
|
May 2004 to Nov 2004 |
Business Analyst |
Business Analyst at Comet on the Supplier Measurement Project. The objective of the project was to design and deliver new systems functionality that provided optimal stock availability at the Regional distribution centers. This was achieved by modeling new algorithms within the Demand & Forecasting routines. Functional specifications included process flow diagrams and examples of ‘as-is’ and ‘to-be’ processes to assist project sponsors and developers in understanding the proposals. The Test Plans, created in Test Director, included data set up and pre-requisites including expected results which were modeled from the Functional Specification.
|
Dec 1997 to Mar 2004 |
Senior Implementation Manager/Business Analyst: JDA Software Group Inc |
Specialising in JDA’s ERP Merchandise Management System – PMM (ODBMS).
Responsible for the Implementation/Modification/Testing of the JDA ERP software product range and Change Management within the Client environment. Organising and taking a lead role during the Business Process Analysis and Design/Rollout Phase of projects and ensuring that business requirements were understood and addressed at all project levels/locations. I also had responsibility for operational, functional and budgetary requirements, resource planning, weekly Status reports, issue & risk Identification/management in-line with client expectations.
Projects Implemented
– UK Fashion / Homewares retailer (Roles: Project Manager/Business Analyst)
Management of phase1 (Analysis & Design, Development and Implementation)
Documentation of Business processes
Business Process Mapping
Requirements elicitation & documentation
Production of Application Functional Specification (Data Model, Data Dictionary, Data Interfaces, Business Rules etc.).
Production and execution of Test Plans/scripts
Assisting with User Acceptance Testing
Data Migration Planning
Department store chain (Roles: Project Manager/Business Analyst)
Management of phase2 (Analysis & Design, Development and Implementation)
Integration of Management Reporting system
Production of Functional specifications
Production and execution of Test Plans/scripts
Management/execution of cross testing of Software modifications
Assisting with User Acceptance Testing
Issue Investigation & Resolution
UK Fashion Retailer (Roles: Business Analyst)
Facilitated requirements workshops
Conducted requirements gathering interviews with key business users
Production of Functional specifications
Production and execution of Test Plans/scripts
Issue Investigation & Resolution
Dutch homewares retailer (Roles: Project Manager/Business Analyst)
Management of each phase (Analysis & Design, Development and Implementation)
Facilitated requirements workshops
Conducted requirements gathering interviews with key business users
Production of Functional specifications
Production and execution of Test Plans/scripts
Assisting with User Acceptance Testing
User Training
Norwegian Oil Company (Roles: Project Manager/Business Analyst)
Management of each phase (Analysis & Design, Development and Implementation)
Facilitated requirements workshops
Conducted requirements gathering interviews with key business users
Production of Functional specifications
Production and execution of Test Plans/scripts
Issue Investigation & Resolution
Management/execution of cross testing of Software modifications
Assisting with User Acceptance Testing
Danish fashion manufacturer / retailer (Roles: Project Manager/Business Analyst)
Issue Investigation & Resolution
WinDss EPOS/PMM Integration Testing
Production & execution of Test Plans
Management/execution of testing for Software patches
Regression Testing
Assisting with User Acceptance Testing
DIY retailer (Roles: Project Manager/Business Analyst)
Management of phase2 (Analysis & Design, Development and Implementation)
Facilitated requirements workshops
Conducted requirements gathering interviews with key business users
Production of Functional specifications
Execution of cross testing for Software modifications
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