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          Blue Yonder ESP Solution Architect
          
          
          
PEN-60 
            
            
            
Summary: 
            
Blue Yonder Solutions Architect with 16 years of progressive engineering experience in Supply Chain and Continuous Improvement and over 15 years' experience on various BY/JDA suite of products including, JDA Foundation, JDA Demand, JDA Fulfillment, JDA ESP (MAP Solver – understanding of Deeptree and LpOPT), JDA Demand 360, JDA SnOP, JDA Monitor & JDA Order Optimization. 
          
          
          
          
          
· Holds APICS CSCP, ITIL V3, OCA, JDA Demand (Level I and II), JDA Fulfillment (Level I and II), JDA SnOP (Level I and II) 
            
·         Currently working for Cognizant Technology Solutions as a Project Manager 
            
·         Worked on Implementation, Up-gradation, Support and Consulting projects on JDA Planning modules for several worldwide Retailers and CPG companies, bringing them high revenue and profitability 
            
·         Action-oriented with excellent client and project management skills. 
            
·         Strong ability to communicate effectively with technology, executive, and business audiences. 
            
·         Proficient in understanding the different Business Processes involved in different applications in the Supply Chain Industry. 
            
·         Demonstrated the ability to complete tasks accurately despite interruptions and competing demands. 
            
·         Adept in maintaining favorable relations with Business by ensuring timely delivery with no compromise on quality. 
            
·         Adept with various quality norms like QMS (Quality Management System), ITIL, Six Sigma etc. 
            
·         Possess strong communication skills, analytical & problem solving and organization building abilities.
          
          
          Supply Chain Experience
          
          
Skills: 
15 years' of technical and functional experience on Blue Yonder / JDA Foundation, JDA Demand, JDA Fulfillment, JDA ESP, JDA Demand 360, JDA SnOP, JDA Monitor, JDA Order Optimization & Oracle/Unix 
Certifications: 
          
          
 Skills: 
15 years' of technical and functional experience on Blue Yonder / JDA Foundation, JDA Demand, JDA Fulfillment, JDA ESP, JDA Demand 360, JDA SnOP, JDA Monitor, JDA Order Optimization & Oracle/Unix 
Certifications: 
          
•	APICS CSCP 
•	JDA Demand (Level I & II) JDA Fulfillment (Level I & II) 
•	JDA Sales & Operation Planning (Level I & II) ITIL V3 
•	Oracle Certified Associate 
          
Work Experience: 
          
Role - JDA Enterprise Solution Architect Oct 2018 to Current 
          
          
•	Mattel uses JDA Demand and JDA Demand 360 for forecasting purpose and JDA ESP 
for capacity and replenishment planning purposes for all the SKUs across the 
globe. 
•	Lead solution design and architecture work for Supply Chain Planning 
applications 
•	Manage a team of technical and functional consultants in implementation and 
maintenance of Supply Chain Planning projects 
•	Collaborate with the development and Business teams in reviewing business and 
functional requirements and proposing solutions based on the evolving business 
needs 
•	Gather business requirements for supply chain enhancements in JDA modules i.e. 
Demand planning, Demand 360, Enterprise Supply Planning (ESP) and Sales and 
Operation planning. 
•	Conducting blueprint & design workshops with business stakeholders to finalize 
solution design and author design documents for supply chain enhancements in 
JDA modules. 
•	Creating solution configuration within JDA modules based upon agreed design and 
business processes. 
•	Collaborate with the development and Business teams in reviewing business and 
functional requirements and proposing solutions based on the evolving business 
needs. 
•	Provide support for business and functional acceptance testing which involves 
ensuring technical specifications meets the business and functional requirements. 
•	Provide application support for critical JDA Supply Chain solution based on 
established best practice methods of Cognizant, this includes, ensuring of batch 
processes completion within service level agreement time, successful migrations, 
process optimization, and upgrades of intermediate systems. 
•	Analyze the application systems and provide best solutions to business customers 
on issues reported in the system, identifying the root cause and implementing 
fixes along with enhancements. 
•	Responsible for Functional and Technical troubleshooting of data mismatch 
between JDA and interfacing applications and the issues raised by Business teams 
•	Conduct trainings to the newly on-boarded Demand and Supply Planners. 
•	Providing help to Planners in maintaining functional configuration. 
•	Automate resolutions for reoccurring application issues and business requests and 
to add checks and balances to system to create alerts 
          
Role - JDA Delivery Manager Apr 2015 to Sep 2018 
          
          
•	Walmart uses JDA Demand and Fulfillment across the globe for their forecasting 
and replenishment planning purposes. 
•	Provide application support for critical JDA Supply Chain solution based on 
established best practice methods of Cognizant, this includes, ensuring of batch 
processes completion within service level agreement time, successful migrations, 
process optimization, and upgrades of intermediate systems. Responsible for 
leading a team of 16 and delivering timely solution to the customer 
•	Provide support for business and functional acceptance testing which involves 
ensuring technical specifications meet business requirements, which includes 
managing and coordinating the Cognizant's offshore team of developers and 
onshore centers of excellence to ensure best practice standards are 
implemented. 
•	Analyze the application systems and provide best solutions to business customers 
on issues reported in the system, identifying the root cause and implementing 
fixes along with enhancements. 
•	Responsible for Functional and Technical troubleshooting of data mismatch 
between JDA and interfacing applications and the issues raised by Business teams 
•	Providing help to Planners in maintaining functional configuration. 
•	Automate resolutions for reoccurring application issues and business requests and 
to add checks and balances to system to create alerts 
•	Ensure Customer is provided timely updates If the Application availability is 
delayed due to any batch jobs issue 
•	Develop Re-usable artifacts for reference 
•	Perform Cognizant supervisor tasks related to direct reports 
•	Responsible for overseeing the Quality procedures related to the project. 
          
Role - JDA Solution Architect Apr 2013 to Apr 2015 
          
•	AT&T uses three integral web-based applications: JDA Demand Planning, Store 
Replenishment/Supply Planning (Fulfillment), and Supplier Collaboration 
modules. 
•	Understand Business Requirement Documents (BRD's) submitted by JDA Business 
team(s) 
•	Translate customer requirements into formal requirements and design 
documents, establish specific solutions, and leading the efforts including 
programming and testing that culminate in client acceptance of the results. 
•	Conduct/Schedule meetings with Business team to understand the requirements 
and get everything clarified and set the clear expectations with the Business 
•	Develop RICE (Reports Interfaces Conversions Extensions) objects for each of the 
new enhancements and follow IT-UP process 
•	Develop Systems Requirements document for each of the RICE objects identified 
and get it reviewed and approved with the IT manager 
•	Develop Detail design documents for each of the JDA enhancements 
•	Conduct meetings with the development team to explain the new JDA 
requirement/functionality and to help them to create/add the technical details 
in the same detail design document 
•	Deliver new and complex high quality solutions to Business in response to varying 
business requirements 
•	Responsible for effective communication between the project team and the 
customer. Provide day to day direction to the develop team and regular project 
status to the customer. 
•	Responsible for managing scope, planning, tracking, change control, aspects of 
the project. 
•	Perform functional testing and work closely with the Business during UAT 
•	Deploy the code into Production with the help of Production support team 
•	Ensure for smooth production deployment and monitor closely during the 
warranty period. 
•	Ensure Customer is provided timely updates 
•	Responsible for overseeing the Quality procedures related to the project. 
          
Role - Delivery Project Lead May 2012 to Apr 2013 
          
•	Mark's uses JDA Demand and Fulfillment for forecast planning and replenishment 
planning. Marks also uses other JDA products like PMM for Inventory 
management/PO generation/Master data, Size scaling for creating Bulk/Prepacks/ 
•	Multi-packs orders and Ideas for Reporting and Action support. Responsible 
for leading a team in delivering solution to the customer 
•	Installation of JDA Manugistics (Version 7.5.x) Patches/Upgrades for 
demand/supply. 
•	Provide technical support on Size scaling i.e. Install the new patches/Creating a 
•	New User/Killing the long running jobs from back-end, etc. 
•	Fix the Demand and Fulfillment interface related issues and all the ETL 
(Datastage) and PMM related interfaces that have integration with D&F. 
•	Work on the Small Enhancements (SE's) and ensure that all deliverable are 
provided as per the estimation 
•	Translate customer requirements into formal requirements and design 
documents, establish specific solutions, and leading the efforts including 
programming and testing that culminate in client acceptance of the results. 
•	Develop and rollout enhancements required for application efficiency & 
optimization 
•	Develop Re-usable artifacts for reference 
•	Develop artifacts for all the Small enhancements for Audit purposes. 
•	Responsible for managing scope, planning, tracking, change control, aspects of 
the project. 
•	Responsible for effective communication between the project team and the 
customer. Provide day to day direction to the project team and regular project 
status to the customer. 
•	Contribute to Application Information Development (AID) 
•	Responsible for overseeing the Quality procedures related to the project. 
•	Ensure on time completion of the daily batches and weekend job 
          
Role - JDA Application Consultant Sep 2009 to Apr 2012 
          
•	The Sara Lee Food service group supplies coffee, meat, and bakery products to US 
food service companies. Sara Lee uses Manugistics' APS product suite to manage 
their Frozen Goods and fresh products. 
•	Provide technical/functional support on JDA-Manugistics. 
•	Suggest and implement enhancements / upgradations to the existing Manugistics 
solution 
•	Work on the RFSMs (Request for Small Enhancements) 
•	Deliver new and complex high quality solutions to clients in response to varying 
business requirements 
•	Translate customer requirements into formal requirements and design 
documents, establish specific solutions, and leading the efforts including 
programming and testing that culminate in client acceptance of the results. 
•	Installation of Manugistics (Version 7.2.x) Patches/Upgrades for demand/supply. 
•	Develop and rollout enhancements required for application efficiency & 
optimization 
•	Contribute to Application Information Development (AID) 
•	Responsible for overseeing the Quality procedures related to the project. 
•	Coordinate with other teams and among team during project execution 
•	Monitor OVSC for daily incidents 
          
Role - JDA Techno-Functional Analyst Jan 2008 to Sep 2009 
          
•	Apollo is a Demand-Fulfillment Planning system using Manugistics Demand and 
fulfillment modules. Apollo use Oracle database and UNIX shell scripts. The jobs 
are scheduled using the Tivoli job scheduler (Maestro) to execute Manugistics and 
other customized scripts. 
•	Technical support for Apollo Fulfillment/Demand functional experts for resolution 
of data integrity issues. 
•	Installation of Manugistics (Version 7.2.x) Patches/Upgrades for demand/supply 
          
•	Mattel uses JDA Demand and JDA Demand 360 for forecasting purpose and JDA ESP 
for capacity and replenishment planning purposes for all the SKUs across the 
globe. 
•	Lead solution design and architecture work for Supply Chain Planning 
applications 
•	Manage a team of technical and functional consultants in implementation and 
maintenance of Supply Chain Planning projects 
•	Collaborate with the development and Business teams in reviewing business and 
functional requirements and proposing solutions based on the evolving business 
needs 
•	Gather business requirements for supply chain enhancements in JDA modules i.e. 
Demand planning, Demand 360, Enterprise Supply Planning (ESP) and Sales and 
Operation planning. 
•	Conducting blueprint & design workshops with business stakeholders to finalize 
solution design and author design documents for supply chain enhancements in 
JDA modules. 
•	Creating solution configuration within JDA modules based upon agreed design and 
business processes. 
•	Collaborate with the development and Business teams in reviewing business and 
functional requirements and proposing solutions based on the evolving business 
needs. 
•	Provide support for business and functional acceptance testing which involves 
ensuring technical specifications meets the business and functional requirements. 
•	Provide application support for critical JDA Supply Chain solution based on 
established best practice methods of Cognizant, this includes, ensuring of batch 
processes completion within service level agreement time, successful migrations, 
process optimization, and upgrades of intermediate systems. 
•	Analyze the application systems and provide best solutions to business customers 
on issues reported in the system, identifying the root cause and implementing 
fixes along with enhancements. 
•	Responsible for Functional and Technical troubleshooting of data mismatch 
between JDA and interfacing applications and the issues raised by Business teams 
•	Conduct trainings to the newly on-boarded Demand and Supply Planners. 
•	Providing help to Planners in maintaining functional configuration. 
•	Automate resolutions for reoccurring application issues and business requests and 
to add checks and balances to system to create alerts 
          
Role - JDA Techno-Functional Analyst Jan 2008 to Sep 2009 
          
•	Apollo is a Demand-Fulfillment Planning system using Manugistics Demand and 
fulfillment modules. Apollo use Oracle database and UNIX shell scripts. The jobs 
are scheduled using the Tivoli job scheduler (Maestro) to execute Manugistics and 
other customized scripts. 
•	Technical support for Apollo Fulfillment/Demand functional experts for resolution 
of data integrity issues. 
•	Installation of Manugistics (Version 7.2.x) Patches/Upgrades for demand/supply 
          
          Lead Supply Chain Consultant
          
          • Plan, execute, manage and lead implementations with JDA applications including Fulfillment, Strategy, Demand, Collaborate, and Monitor (Versions
6.1 through 7.2.2)
• Develop detailed project plans for tasks related to the support of software and business process implementations
• Provide implementation guidance for data mapping, business process design, and rollout planning to clients and partners.
• Create training materials, practice aids, templates, and documentation for JDA products to assist other consultants.
• Train clients and consulting partners on JDA products including Strategy and Fulfillment.
• Contribute extensive knowledge of the Apparel, High-Tech, Retail, Automotive, Government industries based on implementation experience.
• Coordinate and execute Solution Testing.